Shipping & Returns
Shipping and Returns
- All packages are shipped via USPS or UPS with tracking unless otherwise noted. You will be able to select standard shipping at checkout or upgrade to an expedited method.
- Orders are typically shipped within 5-7 Business Days. For date sensitive orders, please contact us for options.
- Please note that USPS and UPS Do Not Guarantee delivery times except for express / air options where it is noted. We can not refund shipping fees if delivery takes longer unless it was a guaranteed method as noted.
- *** Please note that some oversize items, acrylic and wood will have additional shipping fees beyond what is shown for expedited methods due to the complex nature of pricing those services.
- We do not accept returns on custom products. However, if there is a mistake with personalization please let us know and we are happy to fix it for you.
- All returns must be approved by Sticky Wall Vinyl prior to return and be accompanied by an RMA (Return Merchandise Authorization) number clearly marked on the package being returned.
- Please inspect your package immediately upon receipt. Any damage must be reported within 24hrs of delivery or we can not replace / refund. Package must be opened carefully, cutting all tape and free of rips and tears. We can not be responsible for damage that occurs because the package is forced open.
- For complete return policy information, please see Terms & Conditions.